Privacy Policy
Last Updated: March 15, 2025
At Vriptex, we know that discussing how we handle your data isn't exactly thrilling. But it matters. This policy explains what information we collect when you use our educational platform, why we need it, and what we do with it.
We operate under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act). If you have questions or concerns, reach out to us at info@vriptex.pro.
Information We Collect
We collect different types of information depending on how you interact with our platform. Some you provide directly, some we gather automatically.
Information You Provide
When you sign up for courses or contact us, you share details like your name, email address, phone number, and sometimes payment information. If you participate in discussions or forums, that content gets stored too.
- Account registration details (name, email, chosen password)
- Payment information processed through secure third-party providers
- Communication records when you email or call us
- Course preferences and educational background
- Survey responses and feedback submissions
Information Collected Automatically
Like most websites, we collect technical information when you browse. Your IP address, browser type, device information, and how you navigate our site help us improve the experience and troubleshoot problems.
- Device identifiers and operating system details
- Browsing patterns and pages visited
- Time spent on different sections of our platform
- Referral sources (how you found us)
- Cookie data for session management
How We Use Your Information
We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing and improving our educational services.
| Purpose | Details |
|---|---|
| Service Delivery | Creating and managing your account, processing enrollments, delivering course materials, tracking progress |
| Communication | Sending course updates, responding to inquiries, providing customer support, sharing relevant educational content |
| Platform Improvement | Analyzing usage patterns, identifying technical issues, developing new features, enhancing user experience |
| Legal Compliance | Meeting regulatory requirements, protecting against fraud, enforcing terms of service |
We won't use your personal information for marketing purposes without your explicit consent. You can opt out of promotional emails at any time.
Data Sharing and Disclosure
We share your information only when necessary to operate our platform or when required by law. Here's who might have access.
Service Providers
We work with third-party companies that help us run our business. Payment processors handle transactions, email services deliver communications, and hosting providers store data. These companies can only use your information for the specific services they provide to us.
Legal Requirements
Sometimes we're legally obligated to share information. This happens when courts issue orders, law enforcement makes valid requests, or we need to protect our rights and property. We review all such requests carefully and only disclose what's required.
Business Transfers
If Vriptex merges with another company or sells assets, your information might transfer as part of that transaction. Any new owner would still need to follow this privacy policy unless they notify you otherwise.
Your Rights and Choices
Canadian privacy law gives you several rights regarding your personal information. We take these seriously.
- Access: Request a copy of the personal data we hold about you
- Correction: Update inaccurate or incomplete information in your account
- Deletion: Ask us to remove your personal data, subject to legal retention requirements
- Portability: Receive your data in a structured, commonly-used format
- Withdrawal of Consent: Opt out of communications or data processing where consent was given
- Complaint: Contact the Office of the Privacy Commissioner of Canada if you believe we've mishandled your data
To exercise any of these rights, email us at info@vriptex.pro. We'll respond within 30 days and verify your identity before processing requests.
Data Security
We use industry-standard security measures to protect your information. This includes encryption for data in transit, secure servers, regular security audits, and restricted access controls. Our staff receives training on privacy practices.
That said, no system is completely secure. While we do everything reasonable to protect your data, we can't guarantee absolute security. Use strong passwords, don't share login credentials, and contact us immediately if you suspect unauthorized access to your account.
We store data on servers located in Canada. If technical requirements necessitate international transfers, we ensure appropriate safeguards are in place.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy. Active accounts and associated data remain accessible while you use our services. After account closure, we retain certain information for legal and operational reasons.
- Course completion records: 7 years (for certification verification)
- Financial transaction data: 7 years (tax and accounting requirements)
- Communication records: 3 years (customer service documentation)
- Technical logs: 1 year (security and troubleshooting)
- Marketing data: Until consent withdrawal (with 30-day processing period)
After retention periods expire, we securely delete or anonymize your data. Anonymized information that can't identify you may be retained indefinitely for research and analytics.
Cookies and Tracking
Our website uses cookies and similar technologies. These small files help us remember your preferences, keep you logged in, and understand how people use our platform.
Essential Cookies
Some cookies are necessary for the site to function. They enable core features like security, authentication, and basic navigation. You can't opt out of these without losing access to key functionality.
Analytics Cookies
We use analytics tools to understand user behavior and improve our platform. These cookies collect information about pages visited, time spent, and interaction patterns. The data is aggregated and doesn't identify individuals.
Most browsers let you control cookies through settings. Blocking all cookies might limit your ability to use certain features of our platform.
Children's Privacy
Vriptex courses are designed for adults. We don't knowingly collect information from anyone under 16 years old. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.
Changes to This Policy
Privacy practices evolve, and we may update this policy periodically. When we make significant changes, we'll notify you through email or a prominent notice on our platform. The "Last Updated" date at the top of this page shows when the most recent changes took effect.
Continuing to use Vriptex after policy updates means you accept the revised terms. If you disagree with changes, you can close your account by contacting us.